Customer support team

Get in touch
with our support team

We're here to help with account issues, technical support, partnerships, and any questions about competitive gaming on Winalia.

Join Discord

Send us a message

Fill out the form below and we'll get back to you within 24 hours.

Contact
information

Whether you need technical support, have questions about tournaments, or want to discuss partnerships, our team is ready to help you succeed.

Response Time

We typically respond within 24 hours during business days.

Email Address

contact@winalia.gg

More ways to contact us

Choose the communication method that works best for you. We're available across multiple platforms to provide support.

Discord Community

Join our gaming community for instant support and discussions.

Email Support

Send us an email and we'll respond within 24 hours.

FAQ

Find quick answers to the most common questions.

Support hours
and response times

Response Times

• Email inquiries: Within 24 hours
• Discord: Community support 24/7

Emergency Support

For urgent technical issues affecting tournaments or matches, contact us immediately through Discord for fastest response.

24/7 support

Want to join the future of esports?

Create your Winalia account and start turning your matches into real rewards. Or, talk to our team about partnership opportunities for esports teams, pro players, and brands.